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< 24 hours
Satisfaction
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Help & Support

SupportĀ Center


Get help with Trezor Bridge installation, configuration, and troubleshooting

How can we help you?

Quick Troubleshooting

Most Trezor Bridge issues can be resolved quickly with these common solutions. Before contacting support, try these troubleshooting steps based on your specific problem.

Bridge Not Responding

  1. 1Restart Trezor Bridge service from system tray
  2. 2Check if port 21325 is not blocked by firewall
  3. 3Close all browsers and restart Bridge
  4. 4Reinstall Bridge with latest version

Device Not Detected

  1. 1Try different USB port or cable
  2. 2Install device drivers from Trezor Suite
  3. 3Check device in Windows Device Manager
  4. 4Update Trezor firmware to latest version

Browser Compatibility

  1. 1Update browser to latest version
  2. 2Clear browser cache and cookies
  3. 3Disable browser extensions temporarily
  4. 4Try incognito/private browsing mode

Connection Timeout

  1. 1Check internet connection stability
  2. 2Disable antivirus/firewall temporarily
  3. 3Restart computer and try again
  4. 4Contact support if problem persists

Contact Support

Still need help? Our support team is available 24/7 to help you resolve any issues with Trezor Bridge.

Live Chat

Get instant help from our support team. Available 24/7 for urgent issues.

Email Support

Send us an email with detailed information about your issue.

support@trezor.io

Community

Join our community forum to discuss issues with other users.

Visit Forum

Submit Support Request

Knowledge Base

System Status

Trezor Bridge Services

All Systems Operational
Bridge Download Service
Operational
Device Communication API
Operational
Update Service
Operational
Documentation Portal
Operational

Last updated: November 25, 2024 at 10:30 AM UTC •View status history